Shipping Policy

United Parcel Service (UPS) is the package service used by Diane Firsten.

www.dianefirsten.com offers FREE standard shipping on all orders.  Orders typically arrive in less than 7-14 business days.

Free shipping on all orders over $500.00

Next Business Day:  $30.00 

Please note next day is only available on orders placed before 2:00 PM EST/EDT Monday thru Friday, excluding holidays.  This is subject to any additional anti-fraud screening.

Orders may require adult signature (21+) upon delivery.  All orders may only be delivered to the shipping information provided on your order and cannot be changed after the order is shipped.

PLEASE ALLLOW UP TO 72 HOURS FOR PROCESSING OF YOUR ORDER FROM THE TIME IT WAS PLACED.  IF YOU NEED YOUR ORDER EXPEDITED, PLEASE CONTCT US PRIOR TO ORDERING AT 1-513-871-3399.

Orders with alternate shipping and billing addresses, or that require credit card verification may take additional time for processing and may delay your delivery time. 

We are not responsible for delivery delays once your order has shipped.

We are not shipping internationally at this time.

Please know that your order may be coming from either the Palm Beach or Cincinnati store or both, so if you are missing items they could be coming in another package. 

We offer complimentary gift-wrapping services for your purchase!  Please select option under the shipping tab for each product along with a special message.